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SkatePro's Return Service

CAN$19.00
(534)
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Pre-order item (shipping on 29 Oct)
1 pcs
Qty.
1 pcs
2 pcs
3 pcs
4 pcs
5 pcs
6 pcs
7 pcs
8 pcs
9 pcs
10+
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Free shipping from $149
Delivery 4-15 business days
365 days return
Description

After buying SkatePro's Return Service, you'll be contacted shortly after and receive further shipping details.

reviews   (534)
Absolutely excellent. Easy and painless. Thanks to the skate pro team for 1st class service.
Kelly Sickavish (North Vancouver)
2021-10-15
Rating: 5 of 5!
SkatePro accidentally sent me a mismatched pair of skate (different sizes) and their return service and customer service were both excellent in rectifying the issue.
Andrea Harper (Toronto)
2021-09-28
Rating: 5 of 5!
Ordered the prepaid package, got the label, returned (had to drive to find a UPS) outlet and then after all was said and done, I got a bill notice for an extra 70$ for the return. If I had known that would happen I would have never ordered from here, knowing that you have to try things on and the fit needs to be good, returns are super likely.
Anna Roginska (Lion's Head)
2021-04-28
Rating: 1 of 5!
Reply from SkatePro:  Hi there Anna Roginska,

Thanks for taking the time and dropping a review!

Sorry, we couldn't make it work out this time, but appreciate the feedback.

We have previously reached out to you in regards to the process you should take with FedEx, and/or Canadian Border Services Agency (CBSA).

Please reach out again if you need further assistance with the process! We are glad to help 🙂

/ Jay
I returned my first pair of boots just to small my mistake so used their return service and couldn't have been easier to use another good experience with the company no issues .
Gordon Elliott (Edmonton)
2021-01-28
Rating: 5 of 5!
Returns were easy and fast
L. Kelly (North bay)
2021-01-28
Rating: 5 of 5!
Excellent!! I'd recommend buying the return label!
Dionne S. (St. Albert)
2021-01-19
Rating: 5 of 5!
This was amazing! So speedy and easy to do! Print the return label and send them off! Got the new pair super fast and a refund of my money when they got the return. No questions! Fast and simple!
Jessica Eagleson (Sturgeon County)
2021-01-06
Rating: 5 of 5!
Perfect and professional!
kevin golem (Desert Blume)
2020-12-30
Rating: 5 of 5!
Excellent service, easy return, no hassle. I would use this service again.
Sandra Penner (London)
2020-09-03
Rating: 5 of 5!
I haven’t used rollerblades in over 20 years and wanted to buy a pair and finally bought a pair but the product didn’t fit I was looking forward to rollerblading.
Chanel Suarez (Brooklyn)
2021-09-16
Rating: 4 of 5!
Had to return first set of sirio 100 as they were too small. Rang the company and was again very helpful. Prompt collection and great service.
Jordan Willows (Mallow)
2021-08-07
Rating: 5 of 5!
Can't find skates anywhere. Go online and trust the sizing chart. Get skates. Toes feel like a train at rush hour. Set up refund. See it costs $20 to buy a return slip from company. Check to see how much it costs to send 8lbs on my own dime. $100. Giving two stars because it's easy enough to get the label. Oh yeah, international company so I get a surcharge on my credit card for every purchase... At least the skates looked cool?
Walter Williams (Seattle)
2021-05-29
Rating: 2 of 5!
Reply from SkatePro:  Hi there,

Thank you for your review👍
I am sorry about your experience. Yes, we know that shipping the items back to us from the US can be pricey... We are working on getting a cheaper option for our customers.
Once we will receive your item back, we will, of course, issue a refund for you.

/Vesta
Very easy process. They guided me step by step.
Rosario Lopez (Las Vegas)
2021-05-26
Rating: 5 of 5!
Easy process!
Paula B. (Lawton Heath End, Church Lawton.)
2021-04-28
Rating: 5 of 5!
Show all 534 reviews
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