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SkatePro's Return Service

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Free shipping from $349
Delivery 1-5 business days
365 days return
Description

Simply order your return service as you would order any other product, and fill out your own details on checkout.

After buying SkatePro's Return Service, you'll be contacted shortly after and receive further shipping details.

reviews   (654)
Skatepro should clearly state on the product page that this is a UPS label. I purchased a return label but there are no UPS locations where I am and I can't schedule a pickup. So, I've basically wasted my money.
Danik Bourdeau (Bridgetown)
2023-01-04
Rating: 1 of 5!
Reply from SkatePro:  Hi Danik, thank you for taking your time to give us feedback.

You're absolutely right, this information is missing from our website. We apologize for that! We will update our site as soon as possible.

If you can't use the ordered return label, we can refund the money for you. We will reach out to you in a separate email. :) /SkatePro Customer Connection Team
Absolutely excellent. Easy and painless. Thanks to the skate pro team for 1st class service.
Kelly Sickavish (North Vancouver)
2021-10-15
Rating: 5 of 5!
SkatePro accidentally sent me a mismatched pair of skate (different sizes) and their return service and customer service were both excellent in rectifying the issue.
Andrea Harper (Toronto)
2021-09-28
Rating: 5 of 5!
Ordered the prepaid package, got the label, returned (had to drive to find a UPS) outlet and then after all was said and done, I got a bill notice for an extra 70$ for the return. If I had known that would happen I would have never ordered from here, knowing that you have to try things on and the fit needs to be good, returns are super likely.
Anna Roginska (Lion's Head)
2021-04-28
Rating: 1 of 5!
Reply from SkatePro:  Hi there Anna Roginska,

Thanks for taking the time and dropping a review!

Sorry, we couldn't make it work out this time, but appreciate the feedback.

We have previously reached out to you in regards to the process you should take with FedEx, and/or Canadian Border Services Agency (CBSA).

Please reach out again if you need further assistance with the process! We are glad to help 🙂

/ Jay
I returned my first pair of boots just to small my mistake so used their return service and couldn't have been easier to use another good experience with the company no issues .
Gordon Elliott (Edmonton)
2021-01-28
Rating: 5 of 5!
Returns were easy and fast
L. Kelly (North bay)
2021-01-28
Rating: 5 of 5!
Excellent!! I'd recommend buying the return label!
Dionne S. (St. Albert)
2021-01-19
Rating: 5 of 5!
This was amazing! So speedy and easy to do! Print the return label and send them off! Got the new pair super fast and a refund of my money when they got the return. No questions! Fast and simple!
Jessica Eagleson (Sturgeon County)
2021-01-06
Rating: 5 of 5!
Perfect and professional!
kevin golem (Desert Blume)
2020-12-30
Rating: 5 of 5!
Excellent service, easy return, no hassle. I would use this service again.
Sandra Penner (London)
2020-09-03
Rating: 5 of 5!
Easy to use
Susan Murphy (Renfrew)
2023-01-25
Rating: 5 of 5!
Very efficient service, the parcel shop required some chasing but other than that, worked well.
Mark Power (Lusk)
2022-12-28
Rating: 5 of 5!
Had to pay postage
NATHAN JAMES LEWIS (Diss)
2022-04-20
Rating: 1 of 5!
Reply from SkatePro:  Thank you for your review. The return label that we've sent to you after you ordered our return service, should have been enough. There are no extra fees or tax that you have to pay for returning a parcel. I have just emailed you, so we can look into it for you. Our apologies for the inconvenience. /Doreen
The possibility of a return is not a hurdle to ordering from skate pro is it is handled very well.
Janine McEvoy (Drimoleague)
2022-03-22
Rating: 5 of 5!
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