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Reviews of SkatePro

4.8 of 5
(88.474)
77.145
8.068
1.450
662
1.149
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Fast shipping, impressive actually, a couple small pieces for grips rattled out of box along the way, so those are useless, but the shipping was amazing. And they had stock of tires no one else has, so I'm still happy
Mark Domke (Abbotsford)
2022-01-13
Rating: 5 of 5!
I messed up and 'double-ordered'; no problem, Skatepro had it all straightened out in a flash! Great service, thanks.
Rob J. (Vavenby)
2022-01-13
Rating: 5 of 5!
i would have paid same price for just skateboard at local store, we ended up getting full skateboard, safety gear, ramp all for same price. although it didnt arrive my xmas the shipping was fast, great communication and tracking info. will be ordering all gear from here in future.
ali al (port coquitlam)
2022-01-12
Rating: 5 of 5!
Great Customer service. Delivery was fantastic 2 weeks to Meadow lake Saskatchewan Canada. Equipment is top notch and colors stand out. Definitely will be purchasing downhill skis and boots next
Ronald Harleman (Meadow Lake)
2022-01-12
Rating: 5 of 5!
Quick delivery. Good product. Couldn't be happier
Ian Reston (Victoria)
2022-01-12
Rating: 5 of 5!
Love it, great fit!
Olivier Lafond (Montréal)
2022-01-12
Rating: 5 of 5!
I am more than satisfied. Superfast delivery
filip novakovic (Vancouver)
2022-01-11
Rating: 5 of 5!
on time delivery! and a good product thanks
Brock Carlton (Ottawa)
2022-01-11
Rating: 5 of 5!
I really like the quality and diversity of parts carried by skate pro .
Shawn Mccombs (Vancouver)
2022-01-11
Rating: 4 of 5!
Reply from SkatePro:  Many thanks for your positive feedback! ✌ // Doreen
User friendly Website, efficient payment system, fast delivery of great products with good prices. What more you can wish.
Ivan B. (Dauphin)
2022-01-11
Rating: 5 of 5!
Fantastic service during a difficult time trying to find cross-country skis. Skate Pro came through with the product in a faster time than anyone local.
Richard Freedhoff (Meaford)
2022-01-10
Rating: 5 of 5!
This company really knows what customer service is all about. Combining Skis, bindings, and boots is not a straightforward endeavor. Their service team was helpful and professional in matching products for our needs. Shipping was fast and accurate. Thanks for everything.
Earl S. (Moose Jaw)
2022-01-10
Rating: 5 of 5!
Amazingly fast delivery even with the holiday season!!! Thank you as you made him a very happy boy on Christmas Day!!👌🙏😇
Gary Westcott (Halfmoon Bay)
2022-01-10
Rating: 5 of 5!
SkatePro deserves a 5 Star plus rating. On 20 December 2021 I ordered a pair of Alpina Alaska Backcountry Ski Boots. The service I received was outstanding. I had been trying to buy a pair of Alpine mountaineering boots from outdoor stores in Calgary, Canada in a size 48 with no luck. Everywhere I tried in North America could not supply me with the Alpina Alaska boots in either size 48 nor even 47.5. I eventually found I could order a size 47.5 from SkatePro – with some apprehension I ordered that size based upon the information by SkatePro that the boots fit large and one should buy a size down. SkatePro promised delivery between December 23rdand January 5th which I thought was optimistic given the time of year. Much to my astonishment my boots arrived on December 29th – absolutely incredible delivery. The company’s recommendation of sizing was correct. The service and help by Jacob was first class. I highly recommend SkatePro and would definitely use them again.
Nigel W. (Calgary)
2022-01-09
Rating: 5 of 5!
We are so impressed with Skatepro! The experience from start to finish was excellent and everything we ordered came as we anticipated! Customer service was exceptional! We will definitely recommend to friends. Thank you!
Katie Tersigni (Guelph)
2022-01-09
Rating: 5 of 5!
The online store was extremely easy to use and prices are good. Availability and amount of stock is incredible considering that the store is covering more than just one outdoor activity. I have to admit I was extremely nervous that the order would not arrive in time when I saw that the order was being shipped from Denmark. Not only was it early but the shipping company notified me accordingly. Everything in the package was in excellent shape and no mistakes. I will definitely order again 😊
Candace Quintanilla (Sarnia)
2022-01-08
Rating: 5 of 5!
Got exactly as advertised. Great price, skis mounted properly, and delivered on schedule. 5-star!
David McGorman (Calgary)
2022-01-08
Rating: 5 of 5!
Easy ordering and service. Skis and bindings arrived within two weeks. I noticed that if I had waited a week then I would have been offered discounted bindings while ordering my skis - this would have resulted in considerable savings. It is this inconsistency that is likely to prevent me from using you guys again.
Neil Armitage (VANCOUVER)
2022-01-07
Rating: 4 of 5!
Both of my boys each received these as one of their Christmas gifts. They were super easy to assemble. I’ve rode on them and they are super smooth to ride on and very durable. Very happy with our purchase. Thank you
Melissa K. (Paisley)
2022-01-07
Rating: 5 of 5!
What a hit! I was a little hesitant purchasing online, but I would do it again with this company. They were fast, efficient, shipping was flawless, and price was reasonable. Our grandson said this skateboard was his favorite gift. The product is good quality, vibrant colors, exactly what the description said.... Nana nailed it!
KARI Smith (Oro Medonte)
2022-01-07
Rating: 5 of 5!
Frame game in great time, was really satisfied with the purchase. I did not recieve the free tool which was supposed to be included in my order, but that is not the biggest problem in the world.
Brett Beaulieu (Port Coquitlam)
2022-01-07
Rating: 5 of 5!
I'm very happy with how fast they came, even when I ordered mid-December! The BMX tires were perfect, my son is over-the-moon about them. And the price saved us $40! Thanks SkatePro!
Dominique Renee Cairns (Langdon)
2022-01-07
Rating: 5 of 5!
Wonderful service to include when customers are bundling their purchase.
Katie G. (Ottawa)
2022-01-07
Rating: 5 of 5!
just blown away by the selection, and ease of getting the product. No duty or import charges when ordering to Canada. Both my orders have been handled so well!!!! Amazing 5/5
Yann Fitzmorris (Calgary)
2022-01-07
Rating: 5 of 5!
I bought skates for my daughter for Xmas and they arrived bang on time. GREAT PRODUCT AND GREAT SERVICE.
Emma E Doyle (Claremont)
2022-01-06
Rating: 5 of 5!
great product and service
Alain Morin (Terrebonne)
2022-01-06
Rating: 5 of 5!
I'm very happy with the service and the quality of the skates
Erna Kulchitskaya (Ottawa)
2022-01-06
Rating: 5 of 5!
Everything was perfect. Fast delivery and items were as advertised. Thank you
Errol Jamieson (Sydney)
2022-01-06
Rating: 5 of 5!
My experience was “top notch” shopping with SkatePro. I really appreciated that they did everything they could to fulfill my order AND in time for Christmas. Professional, friendly service deserving of 5 stars!
Susan Matt (Vancouver)
2022-01-06
Rating: 5 of 5!
My Daughter loved it ...Seems very well made....I would highly recommend purchasing from Skatepro
George James Michaud (Beaumont)
2022-01-06
Rating: 5 of 5!
It is fantastic and I would recommend it to people that want a light deck
Daniel Hrycanuk (Toronto)
2022-01-06
Rating: 5 of 5!
Great got all my stuff before Christmas even tho my package got delayed very happy I will be making another order as soon as I need more bmx gear.
Calvin Sheppard (Dartmouth)
2022-01-06
Rating: 5 of 5!
Excellent product.
Steven Guiton (Ottawa)
2022-01-06
Rating: 5 of 5!
The website was easy to use, I was glad they offer to install bindings and the skis shipped quickly and arrived on time!
Jessica Z. (Terrace)
2022-01-06
Rating: 5 of 5!
I'm very happy with the service and the quality of the skates as well as the price. Excellent all around.
Tara Hoffmann (Beaupre)
2022-01-06
Rating: 5 of 5!
Good delivery
Tommy Legault (St-Jean Sur Richelieu)
2022-01-06
Rating: 5 of 5!
I was impressed how quickly my products were delivered so close to Christmas. I really appreciated that. I would recommend you to other people.
Michelle Pellegrin (Wembley)
2022-01-06
Rating: 5 of 5!
Products arrived quickly, even with numerous road closures due to flooding and snow storms.
Carla Hartling (KAMLOOPS)
2022-01-06
Rating: 5 of 5!
Perfect for what need! Thanks!
Rodney Wetteland (Winnipeg)
2022-01-05
Rating: 5 of 5!
For the price the quality of the product not so much. Other than that no isssue.
Dodd Cooper (Windsor)
2022-01-05
Rating: 4 of 5!
Best place to shop for all your bmx products!
jayson prefontaine (Vancouver)
2022-01-05
Rating: 5 of 5!
They went out of their way to help me out finding the correct skins for my skis. The products arrived faster than they predicted and everything I ordered is of high quality. Thank you! I will be ordering from you again.
Caroline Hayes (Smithers)
2022-01-05
Rating: 5 of 5!
Great poles for a great price! And super speedy! Who could ask for more?
Cassandra Thomson (Banff)
2022-01-05
Rating: 5 of 5!
Perfect
Nathalie Guay (St-Elzéar)
2022-01-05
Rating: 5 of 5!
This scooter is exactly what our 11 year old son was looking for - he loves the paint job and is having a blast doing tricks in the driveway! The service was simple, easy, and arrived with lots of time for Christmas!
Melanie Huffman (Kingston)
2022-01-05
Rating: 5 of 5!
Great products and fast delivery. Thanks!
kelson willms (Whitehorse)
2022-01-05
Rating: 4 of 5!
Great products and fast delivery. Thanks!
Katherine Campbell (Gimli)
2022-01-05
Rating: 5 of 5!
The Bag is Awesome. Quality, Big and Rugged. Customer Service was Great Too.
Sean Agostino (Barrie)
2022-01-05
Rating: 5 of 5!
Fast shipping and excellent customer service
Danielle Schwank (Fort McMurray)
2022-01-05
Rating: 5 of 5!
Products were as expected and arrived in time for Christmas!
Amanda Foster (Dollard des Ormeaux)
2022-01-05
Rating: 5 of 5!
Everything was shipped and delivered promptly before holidays, and packaged nicely as well. No issues, thanks for your service! Looking forward to ordering more later on.
Anna M. (London)
2022-01-05
Rating: 5 of 5!
J’ai apprécié les conseils offerts sur le site pour choisir convenablement la taille de la trotinette. La livraison rapide aussi.
Leyla D’Aragon Krim (Belœil)
2022-01-05
Rating: 5 of 5!
Cest arriver a temps
Eric Giasson (L'islet)
2022-01-05
Rating: 5 of 5!
R u guys from canada
billy dowe (Ancaster)
2022-01-04
Rating: 5 of 5!
Perfect, order went through smoothly, tracking was great and ski's arrived on time, and in great condition. Very happy with the overall experience, would definitely recommend.
Carl M. (Delta)
2022-01-04
Rating: 5 of 5!
Great store, I've bought from them a few times and I'm always satisfied.
Michael Leung (Surrey)
2022-01-04
Rating: 5 of 5!
Great product.... perfect company! Tx
Yves junior tremblay (Saguneay)
2022-01-04
Rating: 5 of 5!
All is ok. Thanks In time.
Guy Colbert (La Tuque)
2022-01-04
Rating: 5 of 5!
Item bought was the item shipped, best price, quick delivery and friendly customer service! I would recommend!
Alexandre Tommy (Lorraine)
2022-01-04
Rating: 5 of 5!
Skate pro did what they needed to do. Thanks.
Michael L. (North Vancouver)
2022-01-04
Rating: 5 of 5!
Received in good time, easy to install, work like a charm!
Gilbert Cyr (Ottawa)
2022-01-04
Rating: 5 of 5!
Excellent as always. Thanks
R. Cote (North Gower)
2022-01-04
Rating: 5 of 5!
I really liked the prices I saw so I placed an order for multiple decks and several other items. I was very happy with the order aside from one minor issue, which they quickly took care of beyond my satisfaction. So I'll be a repeat customer, thanks gang!
Mark Majstorovic (London)
2022-01-03
Rating: 5 of 5!
Prix compétitif , Excellent service , l'agent a répondu à toutes mes questions et m'a guidé dans le choix qui me convenait le mieux pour l'achat de skis de fond et fixation, livraison rapide du Danemark au Canada (8 jours ); je recommende sans hésitation. Merci équipe Skatepro !!!
Sylvie Cinq-Mars (Candiac)
2021-12-14
Rating: 5 of 5!
Great!
Adi Sharma (Toronto)
2021-11-24
Rating: 5 of 5!
Good pricing and selections. UPS Shipping took longer than estimated as order sat in UPS warehouse for 13 days. Finally did arrive all in order,so I'm happy. Definitely will order again and recommend to others!
tia s. (North Vancouver)
2021-11-20
Rating: 5 of 5!
Product was just as described. Pink Camo tires are awesome, Very satisfied! Thank you :) Great price for BMX parts.
KIMBERLY GAMBLE (Welland)
2021-11-16
Rating: 5 of 5!
I had no problems happy with the shipping time.
SHIRLEY T. (maple ridge)
2021-11-16
Rating: 5 of 5!
I ordered some G-Form elbow and knee/shin guards from Skatepro.ca and the products were in stock as stated and were shipped from the store the next day. However, what I didn't realize is that "Skatepro.CA" is actually in Denmark and not in Canada (my bad for not digging some more), so my order was being shipped from there! The package was sent via UPS and had a scheduled delivery date of about 1 week, which was still awesome considering it was being shipped from Denmark to Canada! Through no fault of Skatepro, my package ended up in Cologne Germany the next day where is stayed for over 2 weeks! I called UPS several times to no avail but my package finally arrived almost 3 weeks later no duty or extra charges, the box was a bit squished but the product was perfect, in original packaging and perfect condition. So Skatepro and product were great!
Jeff T. (Paradise)
2021-11-15
Rating: 5 of 5!
Fast shipping. No duty Even though The product came from outside of ca
Benoit Aspirault (Gaspé)
2021-11-11
Rating: 5 of 5!
The delivery was really slow but I get it mainly because of covid, anyways I loved the product, great website 👍🏽
Recardo yousif (Surrey)
2021-11-11
Rating: 4 of 5!
Great price. Free shipping to Canada. Very fast shipping too!
Brendan Currin (Brooks)
2021-11-11
Rating: 5 of 5!
Great wheels. Looks awesome on the bike. Smooth ride!
Troy Coughlin (Burlington)
2021-11-10
Rating: 5 of 5!
Response times were fast and communications where good but they ship from Denmark so I am not sure how they qualify for a .ca domain. Kinda pulling the yarn a little. Good service and prices just not really Canadian which is where i wanted my $$ to go. Logistics from EU was what it is. Kinda wanted it to come locally.
Guy Thorburn (Vancouver (West Kitsilano / Jeri)
2021-11-10
Rating: 3 of 5!
Reply from SkatePro:  Hi there Guy,

Thank you so much for your time leaving a comment 😀

About the Canadian domain, I am sorry to hear that it was not that clear enough on the website. We have it to make the purchase with us much easier. This way you are able to see all the products within your language and, the prices in the local currency. Also, If you need to call us, you have a local phone number, so no additional cost to communicate with us :)

I hope you enjoy your new pair of skis this winter season and, if you need something else from us, don't hesitate to contact our customer service team. We will be more than happy to assist you :)

/Cristina
Dont ship to canada Unfortunately customer service is not much help and they dont really seem to care whether or not a person is out 500 dollars
Dylan brown (WATERLOO)
2021-11-10
Rating: 3 of 5!
Reply from SkatePro:  Hi Dylan,

Thank you so much for your time leaving a comment!

I am sad to hear that you had a bad experience buying with us. I can see that you were in touch with my colleagues the whole process, as we really care about our customers.

We did find a solution for you, and I am happy that your order is in the way to you! You will enjoy your new BMX parts really soon!

If you have any other questions, or if you need further assistance, don't hesitate to contact us again. We will be more than happy to help you.

/Cristina
Amazing. Found these rollerskates last minute for my daughter's 7th birthday. Exactly what we were looking for! Perfect, perfect perfect gift. The fit was right(thanks to reviews and recommendations), shipping was quick, and overall THE coolest gift she got. Thank you. We are very satisfied!!!
S. Young (Ottawa)
2021-11-09
Rating: 5 of 5!
Skis, boots and poles all arrived quickly and seem to be the right sizes. The skis came with bindings mounted but that was not abundantly clear from their website so ordered a pair of bindings and mounting plates due to that. While I could ship them back, the cost of doing so would probably eliminate most of the refund. Staff should have caught that error and sent a confirmation email before finalizing the order. Their website should not indicate that bindings will not be mounted as they were not ordered with the skis either. A minor irritation overall as I will be skiing this winter!
Mark Holden (Toronto)
2021-11-08
Rating: 3 of 5!
Reply from SkatePro:  Hi Mark,

Thank you for your feedback!
I can see that the skis you have ordered are Atomic Redster S7 Skate + Binding Cross Country Skis. The name of the skis mention that the bindings are included. I am sorry if you have missed this information..
Usually, once the order is placed for skis and bindings separately, the system stops the order for our inspection. However, it did not do that this time, as the skis already come with bindings, therefore there was no need for us to check the compatibility of skis and bindings. You are right though, you did order a mounting plate and bindings separately as well, however, as mentioned before, since the skis come with its own bindings, the system did not recognize the need to pause the order.

I am very sorry about this inconvenience. This is a very specific case, which typically never occurs as we inspect each order that the system stops...

You can still return the bindings and plates back to us, however, if you do not wish to do so, I believe you can always sell them online.

Again, I am sorry about this case...
Let us know if you have any questions for us😊

/Vesta
Great
Sylvain Fraser (Dolbeau-Mistassini)
2021-11-08
Rating: 5 of 5!
My son was very happy with the scooter he received. We will definitely purchase from here again in the future.
Stephanie L. (Lethbridge)
2021-11-08
Rating: 5 of 5!
Great service and everything showed up earlier than expected
Lorne Ziemer (Prince George)
2021-11-08
Rating: 5 of 5!
Good customer service although sometimes a bit of a delay in receiving answers to questions
Kate Brown (Whitehorse)
2021-11-08
Rating: 5 of 5!
Easy to navigate website, delivery was quick, with the ability to track. Very pleased so far.
Johnson C. (Toronto)
2021-11-08
Rating: 5 of 5!
Great scooter, very happy with it. Also really enjoying the gloves. Would definitely recommend.
Martina B. (Calgary)
2021-11-08
Rating: 5 of 5!
Easy to deal with and straight forward. Highly recommend.
ELMER N. (Mississauga)
2021-11-08
Rating: 5 of 5!
Very good products and very helpful staff as well, thank you!
Sean Hardman (osoyoos)
2021-11-08
Rating: 5 of 5!
It could've been packaged better it was partially open and the exposed part of the board was scratched quite badly.
Rourke Tailfeathes (Cardston)
2021-11-08
Rating: 2 of 5!
Reply from SkatePro:  Hi there,

Thank you for your feedback!
I am very sorry about this.😟 I have emailed you regarding this, please get back to us, so we can solve this issue for you.

/Vesta
The products are great; however, it took 1.5 months to receive what I ordered!
Miya Artiss (Whistler)
2021-11-07
Rating: 3 of 5!
Reply from SkatePro:  Hi Miya,

Thank you for your feedback 👌
I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore.:)

If you have any questions, please give us a call or email at email@skatepro.ca

/Vesta
Easy web site to navigate. Production arrived as promised. Love my new scooter deck
Harlan B. (Scarborough)
2021-11-04
Rating: 5 of 5!
I havent used the skis yet as we have no snow but they look fine.
Ann Snelgrove (Springbrook)
2021-11-04
Rating: 5 of 5!
Excellent service and scooter was delivered on time and it was what my son was expecting.
Toyin A. (London)
2021-11-04
Rating: 5 of 5!
The bar didn't tight properly. I had to take it to a pro scooter repair shop to check what was going on to learned that the fork was stripped. They switched the fork and now it is working perfectly well but I had to put CAN116.00 to fix it here in Canada. So, do I recommed this product? Obviously I don't.
Debora Zilber (Surrey)
2021-11-02
Rating: 1 of 5!
Reply from SkatePro:  Hi Debora,

Thank you for your feedback!
I am sorry about your experience. I can see that you were in touch with us regarding this issue. We have kindly asked you to provide a few pictures or a video where we can clearly see the issue (this is our standard procedure), you have mentioned that you had already taken the scooter to your local repair shop, so they could take a look. We completely understand that this was done in order to get the situation fixed as soon as possible, so your son could use the scooter again, unfortunately, once this is done, we could not have offered you a new scooter or new parts for free as we did not receive any evidence of the malfunction.

I can see, however, that my colleague Elliot did offer you a partial refund of 10% of the scooter price. I have processed the refund. Please note that it can take up to 10 business days for a refund to be visible in your bank statements, depending on your bank.

Overall, I am really sorry about this experience. If this ever happens again (which we hope it won't 😃), please reach out to us immediately before going to local repair shops.

Have a nice day!
/Vesta
Fantastic buy! Everything was exactly what I wanted, fit right and great quality! Order shipped quick to Alberta. Highly recommend
Jackie M. (Sylvan Lake)
2021-11-02
Rating: 5 of 5!
Great products and fast shipping to Canada.
Craig P. (North Vancouver)
2021-11-02
Rating: 5 of 5!
Excellent product, and it arrived very quickly!
Nicole Bashford (FONTHILL)
2021-11-01
Rating: 5 of 5!
Product exactly as ordered Timely arrival Excellent website
Bob Archer (Midland)
2021-11-01
Rating: 5 of 5!
Very happy with the product.
Richard Dezman (Edmonton)
2021-11-01
Rating: 5 of 5!
My son is super happy with the scooter. It was shipped in time, and was gift wrapped as ordered. Thanks again SkatePro!
Nathan Laviolette (Calgary)
2021-11-01
Rating: 5 of 5!
This site is amazing. They have almost all bike brands and almost all bike parts. Some parts are overpriced but they are good quality. Their customer service is awesome and very useful. Over all the website is good but I don’t understand why shipping is so much and why it is so much money to return a product.
Stephen S. (milton)
2021-10-31
Rating: 4 of 5!
Size guide great. Everything high quality
Andrew Norrie (Bancroft)
2021-10-28
Rating: 5 of 5!
great experience!
Aurora Lavender (Smithers)
2021-10-27
Rating: 5 of 5!
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