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Shipping info

This page concerns orders from Canada. Read about shipping time, delivery price, delivery options, tracking and customs/tax.

Shipping time

4-15 business days, for orders with all items in stock. The expected delivery date will be shown clearly during the checkout process and the order confirmation. Notice that we do not ship your order before all the items are in stock. Find a more detailed shipping overview here.

You will receive an e-mail notification if the shipment of your order has been delayed.

Delivery: prices & options

Shipping method Order value
$0-139
Order value
$139+
FedEx: Delivery to your address $29 $19
UPS: Delivery to your address $49 $39

(Canadian Post: Delivery to your address: Actuellement non disponible en raison des délais de livraison plus longs)

Delivery abroad

See prices for delivery to designated countries in Europe.

Tracking

When your order is shipped, you will receive an email with a link to the Track-and-Trace information of your parcel.

Customs and Tax

When importing the goods to Canada, you may have to pay tax (VAT and tariff). In some cases, you will also have to pay customs duties and possibly a handling fee.

Based on our experience, the following scenarios may arise if you order articles for personal use:

  • Order value: below $20 - duty-free shopping
  • Order value: over $20 - orders will be subject to the general import duty rates

Notice: The given information is supposed to be an orientation only.

VAT Refund

If you are a citizen of a non-EU country and received an order with VAT (delivery to a country within the EU), then you can get a refund of the VAT that you paid. In order to do that, you have to send us the original invoice with a stamp from the customs of the country in the EU, you are leaving, when traveling back to your homeland. This document needs to be sent to SkatePro latest 2½ months after the goods have been exported outside of the EU.

We charge an administration fee of $20 per invoice, which will be subtracted from the refunded VAT.

SkatePro